There aren’t any experiences that prepare you for the challenges that we, along with the rest of the world, have faced over the last few months. Pivoting to remote work overnight, finding ways to digitize collaboration, and trying to maintain productivity at home are not situations that we gameplan for.
But, as I reflect on how our team at Velocity has stepped up to the plate, I’m humbled. Organizations are defined by how they respond to adversity, and our team has persevered while living up to every one of our core values.
Integrity has stayed the top priority. Our team members have proven that they can thrive with freedom, which isn’t always a given. They’ve found ways to grow both personally and professionally.
Financial accountability is intrinsically tied to integrity. No matter what happens, we’ve stayed committed to paying our carriers fair rates and not needlessly up-charging customers.
Every member of our team has maintained professional excellence and continued to grow despite the rapidly-changing environment. Training hasn’t stopped, coaching hasn’t stopped, and we’re proud to be launching a large new piece of business next month.
Surviving through a situation like this takes relentless service. Some tasks take longer, some are more difficult to execute, some require creative thinking, but nothing is falling by the wayside.
Culture is defined by the people within a team, not by any core values set by leaders. Velocity Transport is a young company made up of driven people, many of whom joined our team because they wanted to be a part of something they could help shape.
I couldn’t be more proud of our team, their character, and the culture they’ve created at Velocity.